Help center
Help with Alita Gallery
Short, step-by-step answers for every part of the product, written from how it works today.
Start here
- Getting startedCreate your studio, fill in its profile and client site address, and work through the setup page before your first collection.
- Switching from PixiesetMove your Pixieset collections across with the importer: what to export, how to arrange the folder, and what the migration report tells you.
Client galleries
- Collections and uploadsCreate a collection, upload photographs and whole folders, arrange sections, design the cover, add a watermark and publish.
- Sharing and client accessShare a published collection by link, email or QR code, protect it with a password, and see who opened, favorited and downloaded.
- Favorites and proofingLet clients heart photographs, add notes and send you a selection, then copy the filenames into Lightroom Classic.
- DownloadsChoose what clients can download: original or web size, a download PIN, single photographs or the whole collection as ZIP files.
- VideoAdd MP4 and MOV videos to a collection beside the photographs: which formats play, how large they can be, and where they appear.
Event galleries
Business
- The storeSell prints, canvases and downloads from a collection: price sheets, coupons, shipping, pickup and tax, paid by card on your own Stripe account.
- Clients and jobsKeep every client in one place, import them from a spreadsheet, and follow each shoot as a job with its tasks, documents and collections.
- Quotes, invoices and paymentsSend quotes clients accept online, invoices split into payments, reminders before each one is due, and card payments through Stripe.
- Payment links and gift cardsTake a deposit or a tip with a payment link, sell and accept gift cards, offer booking codes, and see every payment in one list.
- Contracts and e-signingWrite a contract from a template, send it for your client to sign online, countersign it, and check a signed copy.
- Bookings, sessions and packagesPublish the times clients can book, the sessions and packages you offer, and keep your own calendar from double-booking you.
- QuestionnairesAsk clients what you need to know before a shoot with a questionnaire they fill in online, from a template or your own.
- Automations and email templatesLet a job send the right email at the right step, written once as a template with the client’s details filled in.
- GuidesMake posing guides for the shoot and prep guides for clients from your own photographs, shared by a private link.
- Email marketingCollect sign-ups from your galleries with opt-in boxes, a pop-up and a sign-up page, then send campaigns to the people who opted in.
Your studio and account
- Posting to InstagramPost one photograph or a carousel from a collection to your Instagram professional account, cropped and captioned, now or scheduled.
- Custom domainsShow your client site at an address of your own, such as gallery.yourstudio.com, with the two DNS records it needs.
- Billing and plansHow the free trial and the Free plan work, choosing or changing a paid plan, storage, and managing your card and invoices.
- Your account and dataDownload everything your studio holds, photographs included, and how deleting a studio works, with time to change your mind.